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Delta Hotels by Marriott Kingston Waterfront

 

Room Service / Support Staff

POSITION TITLE: ROOM SERVICE / SUPPORT STAFF

REPORTS TO: ASSISTANT RESTAURANT MANAGER

WAGE: $15/hour + tips

POSITION OVERVIEW:

Your overall responsibility is to greet both arriving and departing guests, seat guests in a friendly manner and assist in maintaining the overall guest flow of the restaurant.

KEY AREAS OF RESPONSIBILITY:

  • Efficient operation of our front door

  • Controlling the flow of the dining room and lounge

  • Creating a positive first impression

  • Maintaining the cleanliness of the host stand and area

  • Preparing tables for new guests

  • Seat guests with menu

  • Adhere to health & safety guidelines at all times

  • Providing current information for our guests on promotions, events and the local community

  • Operation of the computerized point of sale system

  • Food running to guest rooms

  • All other duties as assigned

The above areas of responsibility are not all-inclusive and may be amended from time to time.

QUALIFICATIONS:

  • Previous customer service experience preferred

  • Smart Serve certification an asset

  • Must be friendly, outgoing, and be a team player

  • Strong interpersonal skills

  • Must be flexible to work days, evenings, weekends, and holidays

  • Our COVID-19 Workplace Vaccination Policy requires that all employees be fully vaccinated against COVID-19 as a condition of employment. Individuals who are not vaccinated for medical reasons or other protected ground under the OHRC can request an exemption from the employer. If approved the individual will be subject to other health and safety guidelines      

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee frequently is required to walk, stoop, bend, and kneel.

  • The employee may be required to lift and/or move up to 25 pounds, and occasionally lift 50 pounds with assistance from a co-worker. 

  • Employee must be able to stand for long periods of time.

WORKING CONDITIONS:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The duties of this job are performed in a fast-paced restaurant environment. Sometimes required to handle sharp objects such as knives.  The work environment can be dimly lit and noisy. During busy periods, you are under pressure to serve customers quickly and efficiently. The work is relatively safe, but care must be taken to avoid slips, falls, and burns.

 
TO APPLY:

Please send your resume to Sarah Stacey at sstacey@diamondhotels.ca