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Our mission, vision, and values reflect the heart of who we are and guide everything we do.

They drive us to innovate, act with integrity, and cultivate a culture of inclusivity, excellence, and care—one that empowers our teams, enhances experiences, and strengthens our community.

Our Mission

Delivering exceptional hospitality experiences by supporting our associates in meaningful ways, positively impacting our communities, and integrating sustainable tourism practices into every part of our business.

Our Vision

Our vision is simple yet powerful: to be the premier choice for guests and associates for both travel and work. This vision is brought to life through our core values, which shape how we serve, lead, and grow.

Our Values

Commitment to Excellence, Trust and Respect, People First, and Giving Back. These values guide us in building lasting connections, fostering a supportive workplace, and making a positive impact in the communities we call home. Together, they create the foundation for a hospitality experience that truly stands apart from the rest.

Our Culture

At Diamond Hotels, we believe that a supportive environment, where diverse perspectives are celebrated and people are treated like family, is the key to delivering exceptional hospitality. Every team member contributes to a dynamic workplace where growth is encouraged, success is shared, and each day offers the chance to make a difference.

Our Core Values:

  • A man and a woman smiling and posing together in front of a large sign that says 'KINGS' with the letters arranged vertically and differently colored. The man is holding some papers, and the woman has her arm around his shoulder.

    People First.

    We prioritize care, empathy, and respect for everyone, treating them like family. We foster a supportive environment, focusing on well-being, and growth, while creating memorable experiences.

  • Chef wearing a white uniform and apron, smiling, arranging plated gourmet dishes in a professional kitchen.

    Commitment to Excellence.

    We are dedicated to consistently delivering high-quality results, exceeding expectations, building enduring partnerships, positively impacting our industry and community through exemplary practices, and fostering a culture of continuous improvement and accountability to create lasting value for all stakeholders.

  • Group of ten people wearing orange t-shirts with a logo and text that says 'Every Child Matters,' standing and kneeling against a plain white wall in an indoor setting, smiling at the camera.

    Trust and Respect.

    We build a positive workplace and business environment through mutual trust, integrity, and respect for everyone. We value open communication and diverse perspectives, and we prioritize building trust with our guests, partners, and the community by delivering on promises, maintaining ethical standards, and demonstrating respect for their needs.

  • Two women smiling and holding cups of ice cream in a room with decorative white wall art.

    Giving Back.

    We actively support our communities through charitable efforts and volunteerism, to make a positive impact and foster compassion, social responsibility, and sustainability for a better future.

Equity

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Diversity

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Inclusion

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Equity • Diversity • Inclusion •

Our Commitment to EDI in Hiring

At Diamond, we believe that a diverse and inclusive workplace is essential to innovation, collaboration, and success. We are committed to fostering an environment where every individual—regardless of background, identity, or experience—feels valued, respected, and empowered to contribute. If you’re looking for a workplace where you can be your authentic self, we’d love to hear from you!

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Seven restaurant staff wearing matching lime green shirts and black aprons standing behind a wooden counter in a restaurant. The background features a decorative wall with greenery and a neon sign that says 'good vibes.'
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Group of six hotel employees, four women and two men, standing together inside a Holiday Inn Express hotel lobby, wearing matching navy blue shirts with the hotel logo.
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A man with a beard and short dark hair standing indoors in front of a blue decorative wall with the 'Holiday Inn Express' sign. He is wearing a light blue button-up shirt and black pants, smiling and giving two thumbs up.
Group of diverse employees in black uniforms posing together in an office, celebrating multicultural day, with colorful balloons and a banner that reads 'Happy International Day' in the background.
Two women dressed in Halloween costumes, one as a witch with a large black hat and black dress, holding a bucket of candy, the other in a black nurse's uniform.
A woman with blonde hair sitting relaxed on a blue Adirondack chair outdoors on a sidewalk, with a wooden fence and trees in the background.
A woman in business attire standing in front of a sign that reads 'Holiday Inn Express' at a hotel lobby.
A group of people, including a person in a bear costume, posing together indoors, some smiling and making peace signs.
Group of five people smiling and posing for a photo outdoors on a patio, with chairs, plants, and a building with large windows in the background.
Group of people sitting around a round table at a party, with food and drinks on the table, smiling and enjoying the event.
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Three women standing in front of a colorful balloon arch with blue, gold, and red balloons.
A group of seven people standing in front of a large, nature-themed, multi-panel wall art featuring close-up images of plant stems with water droplets. The group members are wearing matching bright orange T-shirts with the phrase 'Every Child Matters
Five people standing behind a buffet table with trays of food, smiling at the camera
Group of nine people, seven women and two men, gathered outdoors under a canopy, sitting and standing around a table with drinks, with a large green tree and silver grain silos in the background.
A group of eleven people standing outdoors on a grassy lawn, posing for a photo with a large house, trees, and cloudy sky in the background.
Two smiling women standing outdoors in front of a modern building with planter boxes containing colorful flowers. One woman has blonde hair and is wearing a black blouse and black pants, while the other has dark hair in a bun, tattoos visible on her
Group of people sitting around a table during a meal in a conference room with large windows overlooking a body of water.
Group of people posing outdoors, all wearing matching blue shirts, standing and sitting on a wooden bench with trees, a fence, and a building in the background.
Man holding a birthday cake with a '60' topper, celebrating 60th birthday with gold balloons shaped as the number '60', and additional smaller balloons on a decorated table in a party room.
Six people standing in front of a large screen that says 'Happy New Year!' with festive decorations. Four women are holding certificates, suggesting an awards or recognition event.
Five women, a man, and a mascot standing together outdoors at a daytime event. The mascot is a large bear wearing a hockey jersey with a letter 'K'. There are tents and people in the background.
A group of 14 people posing together indoors at a celebration, with some holding balloons, against a backdrop of a decorated banner that reads 'Cheers to' with other words not fully visible.
Three adults standing on a golf course, smiling, with golf clubs, wearing golf attire and sunglasses.
Group of eight people posing on a staircase indoors at a conference or event, with some holding drinks and wearing name tags, in a modern building with large windows and wood accents.
A group of people sitting around a circular outdoor table under yellow and orange umbrellas on a patio, enjoying food and drinks.
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Life at Diamond

Discover Real Stories of Growth, Opportunity, and Belonging

  • Smiling woman with dark hair, wearing a white blazer, black top, and a necklace, sitting in front of a wooden background.

    Margarita Cavanzo, Manager on Duty

    “As a newcomer to Canada, joining Delta Hotels by Marriott Kingston Waterfront and being part of the Diamond team has been truly rewarding. From day one, I felt welcomed and embraced by a culture that genuinely values diversity and inclusion. Working with such a supportive and talented group has made each day fulfilling, and I’m proud to be part of a team that creates memorable experiences for both guests and each other. Serving as the Manager on Duty for nearly two years, I feel immense gratitude for the growth and sense of belonging this team has brought me. Thank you for the opportunity to be a part of such a wonderful family.”

  • A young woman with long brown hair, wearing a black blazer and black top, smiling in front of a wooden wall with a backlit gold decorative element.

    Bella Langlois, Assistant Front Desk Manager

    “I joined the company in July 2023 as a Front Desk Agent, and I’m grateful to have recently transitioned into the role of Assistant Front Desk Manager. One of the things I appreciate most is how this company truly notices its employees—they take the time to listen, recognize hard work, and encourage everyone to do their best. Every day, I have the opportunity to help both guests and my team, ensuring that each stay is as seamless and enjoyable as possible. There’s something incredibly rewarding about making someone’s experience better, whether it’s through a warm welcome, solving a challenge, or simply adding a personal touch to their stay.”

  • A young woman with blonde wavy hair smiling, wearing a light pink blazer, black lace top, and gold jewelry, against a gray background.

    Kyra Noyes, Sales & Catering Manager

    “Joining this company over three years ago was a turning point in my career. I started as a front desk agent, and within nine months, I was encouraged to apply for the Sales Coordinator position—a role that ultimately led me to my current position as Sales & Catering Manager. Changing career paths during COVID was a big decision, but I chose the hotel industry because of the endless opportunities for growth. Thanks to managers who believed in my potential, I advanced faster than I ever expected. What sets this company apart is the unwavering support—no matter the challenge, I’ve never felt alone. Knowing I have a team that stands behind me makes all the difference. This job has shaped not only my career but also my personal growth as a young professional, and I will always be grateful for the experience and the people I’ve worked with.”

  • A young woman with long reddish-brown hair and light skin, wearing a beige blazer over a white top, sitting at a restaurant or lounge with a blurred background of warm lighting and colorful decor.

    Katya Hnytka, Guest Services Lead

    “Joining Delta 1.5 years ago as a Guest Services Agent was an unexpected but rewarding step in my career. With the support of my managers and colleagues, I quickly gained confidence and grew into my current role as Guest Services Lead. From day one, I felt welcomed—my team took the time to explain everything, answer my questions, and make sure I had what I needed to succeed. Coming from a different background, I never imagined myself in customer service, but this company changed my perspective. The mentorship, training, and encouragement I’ve received have helped me develop valuable skills and understand the Canadian workplace culture. I’m now more focused on advancing in this field, and I’d highly recommend this company to any newcomer looking for a supportive place to start their career in Canada.”

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Find Your Perfect Fit

Discover where your skills and passions align, and join a team that values your contributions, supports your growth, and celebrates your success.

Your perfect fit is waiting.

Browse Available Positions
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The Experience Makers

Our Experience Makers are the first smiles guests see and the helping hands that ensure smooth and delightful stays. With a passion for hospitality and service, they set the tone for every visit.

Some Positions Include:

  • Guest Services Representative

  • Night Auditor

  • Parking Attendant

  • Server

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The Perfectionists

Our Perfectionists know that every detail matters. From ensuring spotless rooms to maintaining facilities, their dedication creates an exceptional stay for every guest.

Some Positions Include:

  • Room Attendant

  • Maintenance

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The Strategists

Our Strategists provide direction, strategy, and support to keep everything running smoothly. They are the visionaries and problem solvers who make it all happen.

Some Positions Include:

  • General Manager

  • Banquets Manager

  • Restaurant Manager

  • Sales and Marketing

  • Human Resources

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The Creators

Our Creators bring energy and imagination to every meal and gathering. Whether it’s curating dining experiences, crafting cocktails, or managing events, they are the artists of hospitality.

Some Positions Include:

  • Chefs

  • Line Cook

  • Bartender

  • Banquet Staff

Perks &

Benefits

  • Explore the world with exclusive benefits! As part of the Diamond team, you and your loved ones can enjoy generous discounts on hotel stays!

    Plus, take advantage of special discounts on food and beverage, as well as fitness memberships, to elevate your lifestyle both at home and away. At Diamond, we believe in making life’s adventures—and everyday moments—even more rewarding.

  • At Diamond, we’re invested in your success. With countless paths to develop a meaningful career, you’ll have access to opportunities that inspire growth and open doors.

    From hands-on training and mentorship to taking on new responsibilities and advancing within the company, we’re here to support your journey every step of the way!

  • At Diamond, we understand that benefits are a vital part of your employee experience. That’s why we offer comprehensive health, dental, wellness, life, and travel insurance to provide you and your family with peace of mind.

    **Please note that benefits eligibility and options may vary based on employment status

  • At Diamond, we believe in making a difference—not just for our guests, but for our communities too. Employees have the opportunity to participate in team volunteer days and support charitable initiatives, fostering compassion and creating a positive impact.

    We also encourage our associates to share their own initiatives within the community. Diamond is proud to support these efforts through donations and resources, empowering you to make an even greater impact where it matters most.

Let’s Keep in Touch

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