Join Our Team

Quality Inn & Conference Centre Kingston Central & Comfort Suites Kingston Central

 

House Person

POSITION TITLE: HOUSE PERSON

REPORTS TO: HOUSEKEEPING MANAGER

POSITION OVERVIEW:

The primary responsibility of the Houseperson is to maintain cleanliness of public areas to hotel brand standards and take on various cleaning projects as needed while contributing to the overall guest experience.  You play a critical role in the overall impression our guests have of our hotel by ensuring our guests are staying in a clean hotel.

KEY AREAS OF RESPONSIBILITY:

  • Focus should be on all exits and lobbies inside and out.

  • Focus on all public washrooms, including lower lobby for cleanliness

  • Dust and clean glass surfaces in lobby and entrance. Ensure that the Business Centre is clean, tidy and all lamps are working.

  • Vacuum and dust Fitness room, ensure an adequate supply of towels and water, remove all garbage and used towels.

  • Vacuum carpets in guestroom corridors, dust and wipe down walls and trim.

  • Check front and rear stairwells for litter, dust, cobwebs, spills etc. Ensure light covers are clean and free of dust.

  • Re-stock pantries with required paper products and bottled water.

  • Shampoo carpets as requested.

  • Clean and dust Front Desk, back offices and main offices on a daily basis.

  • Check all meeting rooms and clean as needed.

  • Make-up or refresh guestrooms as required

  • Remove all garbage and recyclables from the pantries. Ensure that recyclables are properly separated and placed in the appropriate recycling bins.

  • Provide evening assistance to Front Desk as needed. Ex. taking towels, cots or cribs to guestrooms.

The above areas of responsibility are not all-inclusive and may be amended from time to time.

QUALIFICATIONS:

  • Completion of Grade 10 or equivalent

  • Must be flexible to work any shift

  • Previous cleaning experience an asset but not required

  • Must be polite & courteous and have excellent customer service skills

  • Strong communication skills

  • Excellent organizational and interpersonal skills

  • Must be able to work as a team or independently

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to perform duties while standing and/ or walking for the majority of the shift.

  • Ability to lift weights up to 30 lbs, push and pull heavy equipment such as cleaning carts and equipment.

  • Ability to stoop, bend, reach & stretch, and lift while performing duties.

  • Requires regular handling and use of disinfectants, cleaning agents, and chemicals.

  • Specific vision abilities required by this job include close vision and distance vision.

Follow up periodically through out day on washrooms and lobby, 8 hour shift should re-check 3-4 times based on volume in hotel.

WORKING CONDITIONS:

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of this job.  Resonable accomodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time.  The noise level in the work environment is moderate.


TO APPLY:

Please send your resume to Sarah Stacey at sstacey@diamondhotels.ca